Policyer
Policy för skydd av information, system och digitala tillgångar
Senast uppdaterad: 16 December 2025
1. Personuppgifts policy
Complior värnar om din personliga integritet. Denna informationstext riktar sig till dig som besöker vår webbplats, är registrerad som kontaktpersonen hos oss eller har kommit.
Complior värnar om din personliga integritet. Denna informationstext riktar sig till dig som besöker vår webbplats, är registrerad som kontaktpersonen hos oss eller har kommit i kontakt med någon av våra säljare. Personuppgiftspolicyn förklarar hur Complior samlar in och använder dina personuppgifter. Den beskriver också dina rättigheter gentemot oss och hur du kan göra dina rättigheter gällande. Du kan alltid kontakta oss med frågor om integritet och dataskydd genom att skicka ett a message to us.
1.1. Vad är personuppgifter?
Personal data is any information which directly or indirectly can be linked to your person. It may be obvious details such as your name or your social security number, but also details such as email address or phone number. Even pictures are a form of personal data, if you are clearly distinguishable in the picture.
1.2. Behandling av personuppgifter
Processing means everything that we at Complior do with your personal data. For example, when we collect, sort, or store personal data.
1.3. Hur samlar vi in personuppgifter om dig?
At Complior, your personal data may be collected and registered when you for example, call us, e-mail us, order information material, leave a comment or question on our web chat, fill out a contact form, or when your company is one of our customers and our companies exchange contact information. If you contact us via a contact form or email we may send relevant marketing information to you. Please don’t send us sensitive personal data to us for example via e-mail and social media. Examples of sensitive personal data include, but are not limited to: ethnic origin, religious and political views, health status, personal identification number or union affiliations.
1.4. Vem har ansvaret för personuppgifterna?
Complior is a data controller for the processing of your personal data as we determine the means and purposes of the processing. We also use data processors, external suppliers, who help us with the processing.
1.5. Varför behandlar vi dina personuppgifter?
For Complior to be able to offer its services and to fulfil its commitments, we need to manage information about you. Throughout the processing of personal data, we safeguard your privacy. Below, we describe the purposes of processing your personal data, the legal grounds justifying the processing according to current data protection laws and regulations and how long we store personal data. Complior does not use personal data for profiling or automated decision-making. Automated decision-making means that we will use your personal data to make a decision without any human influence on the decision.
| Ändamål och behandling | Personal data that is used | Legal basis | Retention period |
| Identification and handling of prospects and customers for contact with our sales representatives. | Name, work e-mail, phone number (work), job title, salesman’s notes. | Legitimate interest consent Komplettering av agreement. | For as long as we have a customer relationship with you and you do not object to the processing. The customer relationship terminates one year after the fulfilment of the obligations in the contract. We keep information about prospects for as long as we believe there is a solid interest in our products and services, which lasts no more than two years. |
| Nyhetsutskick tili kunder och marknadsutskick till kontakter och Prospekt. Om personer laser vår marknads- eller nyhetsutskick kan vi även se ifall per sonen i fråga klickar vidare till vår webbplats. | Namn och e-post arbete. | Berättigat intresse (soft Opt-in). Consent (Opt-in). | For as long as we have a customer relationship with you and you do not object or unsubscribe (Opt-out). The customer relationship terminates one year after the fulfillments of the obligations in the contract. For those who have provided us with consent, deletion occurs in the event of termination of the subscription (Opt-out). |
| To answer questions from website visitors via our web chat, we process personal data in order to find potential prospects. If website visitors chat with us we can see the pages the person in question has visited on our website. | IP address, submitted mail address and name, country and town/city. | Legitimate interest | Data is stored for a maximum of 6months unless the person in question has been registered as a prospect (see above). |
| Managing and contacting our customers’ contact persons.This includes, for example: case management, administration of visits, contract signing, email contact, meeting notes, meeting bookings, operational documentation. | Name, job title, email, (work), phone number (work), personal identification number (for secure identification of data center visitors). | Fullgörande av forpliktelser i avtal. Legitimate interest | This information is stored as long as there is a service agreement between Complior and the customer. Personal identification number will be deleted when the case is completed. |
| Customer invoicing for fulfilment of obligations in service contracts and completion of other services and products such as consultation and sales of templates. | Name, telephone number, email, organization number. | Completion of obligations in an agreement. Legal obligation. | We save the data as long as it is required by Swedish accounting legislation (7 years). After that, it takes
a maximum of one year before the
data has been deleted. |
| Managing job applications | Standard information in CV, for example name, personal identification number, picture, telephone, email, address, experience, previous occupations. | Legitimate interest consent | Personal data gathered during recruitment will be stored while the recruitment process is ongoing. If we see potential in the candidate, we can keep the data beyond this. We only do this if we get your consent, and then we keep the data for a maximum of three years. |
1.6. Hur länge behåller vi dina personuppgifter?
We will only keep the personal data if there is a purpose to retain the information. We are also required to retain personal information for a certain time according to requirements from various statutes such as Swedish accounting legislation.
1.7. Vilka kan se dina personuppgifter?
Your personal data is only available to people who need them to perform their duties. We may also communicate information about you to our suppliers who help us with IT operations and support. Complior may also disclose necessary information to the police, the tax authorities or other public authorities if we are required to do so by law.
1.8. Var behandlar vi dina personuppgifter?
Complior always strives to process your personal data within the EU/European Economic Area (EEA). However, in certain situations, the data can be transferred to, and processed in, countries outside of the EEA, since some of our suppliers or subcontractors are international organizations. Complior will take all reasonable legal, technical and organizational measures to ensure that your personal data is processed safely and with an adequate level of protection, both within and outside the EEA. If you want to know if or where your personal data is transferred outside the EEA, contact us here.
1.9. Dina rättigheter enligt dataskyddsförordningen
Enligt dataskydds förordningen har du alltid rätt att få information om vilka personuppgifter som Complior har registrerade om dig. Om du skickar en förfrågan här kommer Complior att skicka ett registerutdrag till dig som innehåller dina personuppgifter som vi behandlar samt en text som beskriver hur vi behandlar personuppgifterna. Det kommer normalt att ta maximalt en månad innan ett sådant registerutdrag skickas till dig.
1.10. Rätt till rättelse och begränsning
Du har vissa rättigheter som Complior är skyldig att iaktta under vissa omständigheter. Enligt nuvarande dataskyddslagstiftning har du nedanstående rättigheter som du kan åberopa. För att åberopa dina rättigheter kan du kontakta här. Innan du kan åberopa någon av dina rättigheter måste du först identifiera dig, vår personal kommer då att ställa några kontrollfrågor till dig.
1.11. Rätt till tillgång
Om du anser att någon personuppgift om dig är felaktig eller missvisande, kan du begära att den rättas eller används på ett mer begränsat sätt i vissa fall. Kontakta i sådana fall här och förklara vad du anser är felaktigt och varför.
1.12. Rätt till radering (”rätten att bli bortglömd”)
You have the right to request deletion of your personal data stored by Complior if at least one of the following conditions is met:
You do not have the right to have your personal data deleted in case Complior:
Need to process the personal data for the performance of a task in the context of a contractual relationship with you, for archiving purposes, to exercise the right to freedom of expression and information, for compliance with a legal obligation or to defend legal claims.
1.13. Rätt till dataportabilitet
Du har ibland rätt att få ut dina personuppgifter i ett allmänt, strukturerat och maskinläsbart format och dessutom få dina personuppgifter förflyttad till en annan organisation (om tekniskt möjligt) ifall behandlingen grundar sig på samtycke eller på ett avtal och sker automatiserat (med IT-medel). Kontakta oss här.
1.14. Rätt att göra invändningar
You have the right to object to Compliors processing of your personal data. You may at any time object to direct marketing and Complior will then cease with the marketing. You also have a right to submit complaints to your local data protection supervisory authority.
3. Kontakta oss
Har du en fråga om sekretess är du välkommen att kontakta oss. Om du inte är befintlig kund kontakta vår Compliance Manager direkt
For general questions or inquiries feel free to contact our branch offices as specified below:
Complior
+46(0)853524100
www.complior.se
Contact us