Case study

We had a talk with Per Häggdahl CSO and VP of IT-Operations at eBuilder about why eBuilder chose to work with Complior.
About Per Häggdahl:

Per is responsible for all the IT-related delivery aspects of the company.
He joined eBuilder in July 2010, with the intention to stay for a year. Now he is heading towards his 13th anniversary.

About eBuilder

eBuilder is a well-established provider of SaaS/BPaaS (Business Process as a Service), solutions, with a strong presence in Procurement, Travel Expense Management, and Reverse Logistics.

They are a leading provider of AI-based prediction solutions, customer care, logistics, security awareness, travel, and enterprise administration systems, serving global enterprise customers across 70+ countries with more than 500,000 end-users.

Their cloud-based platform, eBuilder Accelerator, allows for the creation and management of value network processes, bringing together various stakeholders for cost-effective and flexible operations. With a focus on customer care, process efficiency, and customization, eBuilder offers solutions and services for businesses to achieve excellence in integrating complex internal processes.

As part of an ongoing company transformation, eBuilder is expanding into two new areas: information security and prediction.

eBuilder has their headquarters is in Stockholm, Sweden and have an office in Colombo, Sri Lanka.

Why did you choose to work with Complior?

For the past few years, we have worked with two traditional hosting providers in parallel, but as of October 2022, we have narrowed down our choice to Complior.

Hosting services are essential to our business, and due to the breadth and depth of expertise required, we recognize that we cannot host and manage everything on our own. As such, we have sought out specialized providers for our secure hosting needs, and that is precisely what Complior delivers.

As a 24/7 operation, we require a hosting company that is highly responsive and provides high availability. Complior has demonstrated their ability to meet those requirements.

Our positive experience with Complior is due to their exceptional responsiveness, top-notch security, and knowledgeable staff who make us feel valued as a client.

With Complior we feel that we matter, and they do not treat us as is we are just another client.
“Our positive experience with Complior is due to their exceptional responsiveness, top-notch security, and knowledgeable staff who make us feel valued as a client. “
Per Häggdahl
CSO & VP of IT-Operations

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